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Changing your SiteID in the WordPress plugin

IMPORTANT: If you already have Sumo installed, you will need to remove your manual installation first. Copy down your SiteID from your manual installation.

The manual installation looks like this (the x's are your SiteID):

<script src="//load.sumome.com/" data-sumo-site-id="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" async="async"></script>

How to change your SiteID in the WordPress plugin

  1. Go to your Sumo WordPress plugin's settings page
  2. Scroll all the way down to the bottom
  3. Click on "Need to restore an existing account? Click here"
  4. Enter your SiteID in the input field
  5. Click SAVE!

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