Need some help logging into your Sumo App Dashboard? Wanna hide the Sumo badge on your site, but still be able to log in? If so, then you've come to the right article!
This video walks you through all of the steps logging in, hiding your Sumo badge, and signing in with your hidden Sumo badge. You can find our written step-by-step instructions below.
To log into your App Dashboard in Sumo, you first need to navigate to the site you want to use for this tutorial. If you haven't changed the default display settings for your Sumo badge, you should be able to see a thin blue bar in the upper-right hand corner when you navigate to your site.
Hover your cursor over the blue bar on the page to make the badge expand, then click on it.
To keep the Sumo badge from appearing on your site, open the Sumo Launcher. Find the Settings icon (indicated by the cog) and click on it.
The first tab that opens is your Account tab. Underneath the it is the Badge tab. Select it.
Under the section Badge location, open the dropdown menu and select Hidden.
Then select the SAVE button at the bottom right corner.
Once you have set the Sumo badge to be hidden when your site loads, navigate to your site. Then type "sumo" and then press the up arrow key (e.g. "↑") on your keyboard. This brings up a dialog box to enter your login credentials. For additional information on using the hidden Sumo badge, feel free to check out our Logging in with a Hidden Badge article.