Account Management

Sumo SiteIDs

When you installed Sumo on your site, you probably noticed the long list of numbers and letters in your installation code.

        <script async>(function(s,u,m,o,j,v){j=u.createElement(m);v=u.getElementsByTagName(m)[0];j.async=1;j.src=o;j.dataset.sumoSiteId='684e729c9440d34406f14a3091a926b10806c5f772f39f28d91134586ba7391';v.parentNode.insertBefore(j,v)})(window,document,'script','//');</script>

In the example above, this is the SiteID:


This is what is known as a SiteID and is extremely important. SiteIDs are what contain your form data and purchase data, and if you don’t have the right one installed on your site, you may noticed that the forms you are editing on are not showing up on your site, or your purchase is not available.

Finding Your SiteID

You can find your SiteID on by following the steps below:

You can view the SiteID for each of your sites by navigating to and clicking the sideways carrot to the right of the site name.

And you can find your SiteID installed on your site by following the steps below:

You can then compare the SiteID installed on your site to the SiteID on by inspecting your site's source code (command + option + U on macs) and searching for siteID.

*The long string of letters and numbers between the '=' and the '\' is your SiteID.*

You will need to make sure these always match if you want to ensure you are editing the settings on the proper SiteID.

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